How to add baggage in Cebu Pacific?

To add baggage to your Cebu Pacific flight booking, you can follow these steps:

Online through the Cebu Pacific Website

1. Visit the Cebu Pacific Website:
   • Go to the Cebu Pacific official website.
2. Manage Booking:
   • Click on the “Manage Booking” tab on the homepage.
3. Retrieve Your Booking:
   • Enter your booking reference number and the last name of the passenger to retrieve your booking details.
4. Add Baggage:
   • Once your booking is retrieved, look for the option to add baggage.
   • Select the amount of baggage you wish to add. Cebu Pacific offers different baggage options (e.g., 20kg, 32kg, etc.).
   • Follow the prompts to add the baggage to your booking.
5. Payment:
   • Proceed to the payment section to pay for the additional baggage.
   • Enter your payment details and complete the transaction.
6. Confirmation:
   • After the payment is successful, you will receive a confirmation email with the updated details of your booking, including the added baggage.

Through the Cebu Pacific Mobile App

1. Open the Cebu Pacific App:
   • Download and open the Cebu Pacific mobile app on your smartphone.
2. Login or Retrieve Booking:
   • Log in to your account or enter your booking reference number and last name to access your booking.
3. Add Baggage:
   • Navigate to the “Manage Booking” section and select the booking you want to add baggage to.
   • Choose the baggage option you need and proceed to add it to your booking.
4. Payment:
   • Complete the payment for the additional baggage through the app.
5. Confirmation:
   • You will receive a confirmation notification or email with the updated booking details.

At the Airport

If you are unable to add baggage online or via the app, you can also add baggage at the airport:

1. Check-in Counter:
   • Go to the Cebu Pacific check-in counter at the airport.
2. Request Additional Baggage:
   • Inform the staff that you wish to add baggage to your booking.
3. Payment:
   • Pay for the additional baggage at the counter. Note that purchasing baggage at the airport might be more expensive than buying it online.

Contact Cebu Pacific Customer Service

If you encounter any issues or need assistance, you can contact Cebu Pacific customer service for help:

• Cebu Pacific Hotline:
  • Philippines: (+632) 8702-0888
  • Other Countries: Check the Cebu Pacific website for the appropriate contact number.
• Email:
  • Use the contact form available on the Cebu Pacific website to send an email inquiry.

By following these steps, you should be able to add baggage to your Cebu Pacific booking easily.